Data Deletion Instructions

Last Updated: December 7, 2023

Members have the right to request the deletion of their personal information. To initiate a data deletion request, members can follow the steps in one of the following methods:

  • In-App Request – Members can expunge their data concomitantly with their member account. This
    operation is facilitated through the “My Account” section, wherein users may locate and utilize the “Delete
    Account” option. This provision is designed to empower users with the legal prerogative to control the presence
    of their personal information within our system.
  • Email Request – Users can send an email to [email protected] with the subject line “Account
    Deletion Request.”



Data Deletion & Retention Policy

YachtWave is committed to protecting the privacy and security of our members’ personal information. This Data Deletion Policy outlines our procedures for managing user data and provides information on how users can request the deletion of their data. YachtWave may collect the following types of data:

Member-Provided Data

Information provided by our members during account creation or through the use of the app.

  • Automatically Collected Information – Data automatically collected through the app, such as
    device information, usage statistics, and crash reports.
  • Third-Party Services – Data obtained from third-party services integrated into the app.

Data Usage

We use collected data for the following purposes:

  • Service Improvement – Enhancing and optimizing app performance. Analyzing user behavior to
    improve user experience.
  • Personalization – Tailoring content and features to individual user preferences.
  • Communication – Sending relevant notifications and updates to users.

Data Deletion Requests

All data deletion requests are subject to the following:

  • Verification Process – To ensure the security of user data, we may require users to verify
    their identity before processing a data deletion request.
  • Data Deletion Timeline – Upon receiving a valid data deletion request, we will make reasonable
    efforts to delete the requested data within five (5) business days.
  • Exceptions – Certain data may be retained for legal or legitimate business purposes even after
    a deletion request is fulfilled.

Exceptions & Legal Requirements

While we are devoted to honoring user requests for data deletion, it’s important to communicate transparently about certain instances where retention of data becomes necessary for legal or legitimate business reasons, even after a deletion request has been fulfilled.

  • Legal Obligations – In compliance with applicable laws and regulations, there might be specific
    data retention requirements imposed on us. These legal obligations could arise from various jurisdictions and
    may dictate the preservation of certain user information for defined periods. We commit to adhering strictly to
    these legal obligations and will only retain data to the extent required by law.
  • Business Purposes – Certain data elements may be retained for legitimate business purposes,
    such as record-keeping, financial auditing, or internal analysis. This is crucial for maintaining the overall
    functionality and integrity of our operations.
  • Data Minimization Principles – Our approach to data retention aligns with the principles of
    data minimization, ensuring that only the necessary data required for legal or legitimate business purposes is
    retained. We continuously assess and update our data retention practices striking an optimal balance between
    fulfilling our obligations and respecting user privacy.

Contact Information

If users have any questions or concerns about this Data Deletion Policy, they can contact us at [email protected].

Changes to the Policy

We may update this Data Deletion & Retention Policy from time to time. Users will be notified of any significant changes through the app or our website.