Build. Deliver. Connect.
We REVOLUTIONIZED the build and handover process.
A unified system that manages every stage of the customer’s boat purchase journey – with your own branded owner app in the App Store and Google Play, powered by the YACHTWAVE® Delivery Platform.
The Delivery Experience Decides the Sale
We asked 400 boat owners about their last purchase. Two-thirds bought used, and the handover is where new-boat brands win or lose them.
Chose used over new
Report documentation gaps
Delivery shaped brand opinion
Had a suboptimal handover
Source: YACHTWAVE Boat Owner Survey, June 2025 (n=400)
See the full survey and what builders told us »Introducing the YACHTWAVE® Delivery Platform
One system, three jobs. Each one has its own page.
BUILD.
Give customers complete visibility
Decision management, build transparency and milestone coordination. Customer selections are captured once and shared across teams; real-time progress updates eliminate status calls; nothing is delayed for missing documentation.
- Reinforce your brand
- Reduce customer anxiety
- Prevent customer delays
- Prevent production mishaps
- Manage & track decisions
- Build every boat to specification
DELIVER.
Modernize your handover process
Digital delivery and 24/7 AI-powered support. Modern materials and professional orientation resources replace overwhelming paper processes, with customer support in plain language through an intuitive interface.
- Electronic materials
- 24/7 support with AI Mechanic®
- Orientation videos on demand
CONNECT.
Stay connected with real-time data
Continuous support and real-time telematics. AI-powered assistance ensures confident ownership, and YachtLINK™ devices show how your boats move, run and perform — real-world vessel data, not theory.
- YACHTWAVE® Telematics
- PROPTIMIZER™ propeller optimization
- NMEA 2000® Certified gateway
- Warranty claim reduction
Zero Effort Setup
We do the configuration. You start new builds with a single click.
Step 1
Provide Access to Documentation
Share existing build information through platforms like Google Drive where you currently store spreadsheets and vessel build notes.
Step 2
Build Model Templates
We develop templates for each of your boat models, pre-populated with engines, manuals, and service schedules specific to your builds.
Step 3
Implement Internal Processes
We work with your project managers to establish checklist workflows and create a single source of truth for internal communication.
Step 4
Deploy Decision Manager
We configure decision tracking systems to help manage customer selections and internal decision coordination.
Step 5
Launch New Builds
Start new customer builds with a single click – all templates and processes are configured and ready to use.
Deliver World-Class Buyer Experience
The YACHTWAVE® Results & Benefits
Modernized Approach
Digital tools that match customer expectations for technology-enabled service delivery.
Streamlined Handover
Professional digital delivery replacing paper with 24/7 accessible vessel information.
Lifetime Customer Connection
Keeps the builder connected throughout ownership and positioned for the next purchase.
Brand Recognition
Consistent brand presence from initial order through ongoing ownership.
Comprehensive Support
AI-powered assistance and orientation resources building customer confidence.
Large Community Support
The Delivery Platform is built on the YACHTWAVE® app your customers already know.
Launched April 2023
Quickly Approaching:
15,000
Active Crew Members
Ready to REVOLUTIONIZE your build and handover experience?
Join leading boat manufacturers who trust YACHTWAVE to deliver exceptional customer experiences.
SCHEDULE A DEMO