Data Deletion Instructions & Policy
How to request deletion of your personal information
Last Updated: December 7, 2023
Data Deletion Request Methods
YACHTWAVE members can request deletion of their personal information through two methods:
1. In-App Process
Users can access the "My Account" section and select "Delete Account" to remove their data alongside account termination.
2. Email Request
Members can send correspondence to [email protected] with the subject line "Account Deletion Request."
Information We Collect
YACHTWAVE gathers the following categories of information:
Member-Provided Information
- Information provided during registration
- Profile and account details
- Boat and equipment information
- Communication and correspondence
Automatically Collected Data
- Device details and identifiers
- Usage metrics and analytics
- Location information
- App interaction data
Third-Party Service Information
- Analytics providers
- Authentication services
- Payment processors
How We Use Your Information
The company employs collected information for:
- Service enhancement and optimization
- Content personalization
- User notifications and updates
- Customer support and assistance
- Security and fraud prevention
Data Deletion Timeline & Process
Upon receiving valid requests, YACHTWAVE commits to delete the requested data within five (5) business days.
IMPORTANT: YACHTWAVE requires identity verification before processing deletion requests to ensure account security and prevent unauthorized data removal.
Verification Process
To verify your identity, we may request:
- Email address associated with your account
- Account username or member ID
- Additional security information as needed
Data Retention & Exceptions
YACHTWAVE emphasizes data minimization principles to balance privacy protections with operational requirements.
Key Exceptions
Certain data persists despite deletion requests due to:
- Legal Compliance Obligations: Data required by law, regulation, or legal proceedings
- Legitimate Business Operations: Transaction records, fraud prevention, and dispute resolution
- Record-Keeping Requirements: Financial auditing needs and tax compliance
- Security Purposes: Information necessary to protect against security threats and abuse
Retained data is maintained only as long as necessary to fulfill these obligations and is subject to appropriate security measures.
Your Privacy Rights
In addition to deletion rights, you may have other privacy rights depending on your location:
- Access: Request a copy of your personal information
- Correction: Request updates to inaccurate information
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
Contact Information
For data deletion requests, privacy questions, or other inquiries, please contact us:
YACHTWAVE®
6901 Professional Parkway E
Sarasota, FL 34240
Email: [email protected]
Phone: +1 (941) 291-0040
Related Policies
For more information about how we handle your data, please review:
- Privacy Policy - Our complete privacy practices
- Terms of Service - Terms governing your use of YACHTWAVE
Updates to This Policy
We may update this Data Deletion Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about your rights and our practices.