Only 1 in 3 Boat
Buyers Chose New.
Deliver the Boat. Keep the Customer.
Every boat you build, connected to you for life. Your brand in the owner’s hand.
About 12 minutes. No call needed.
ROI.
What the Old Handover Process Costs You
Every challenge on the Overview tab has a price: sales hours, stalled schedules, discounts, weekend calls, paper, warranty. Put your own numbers in and see what the Delivery Platform returns each year.
Where the money goes
Eight Costs Hiding in a Paper Handover
Each card is a challenge boat builders described to us, and what it costs them today.
-
01
Status Calls Overwhelm Sales
Hours per build spent answering “where is my boat?”
Your staff cost per hour
-
02
Delays Waiting on the Customer
Financing on the share of the build you fund, plus the build slot you never get back
Net working capital 10.4% of revenues; prime 6.75%
-
03
Wrong Colors or Options
Rework, or a discount to make the customer whole
Your average concession
-
04
Weekend Distress Calls
Dealer and builder staff time on after-hours technical calls, for years after delivery
Marine labour $70–$215/h — a dispatched visit costs far more than a phone call
-
05
Plastic Bins and Paper Manuals
Printing, binders and the hours to assemble a handover kit
Your kit cost
-
06
Warranty Claims You Can’t Separate From Misuse
A share of a warranty bill that runs 1.5–3.7% of sales at builders who publish one
Applied only to systems you warrant and telematics can see
-
07
Flying a Technician Out to Find Out What Is Wrong
Mobilising a service visit blind — and going back a second time with the right part
$250 call-out + 2 hours at $190/h, before overtime or travel
-
08
Buyers Drifting to Used Boats
The next sale, and the referral
Upside only — off by default, because no marine loyalty rate is published
Calculate With Your Numbers
Start with the two facts only you have — how many boats you deliver and what they sell for — then pick how hard you want the assumptions worked. Every figure underneath is editable, and the moment you change one the calculator says so.
1 · Status Calls & Updates
Every “where’s my boat?” call is minutes of a salesperson’s day, times the number of builds. This line counts what self-serve build status takes off the phone.
2 · Delays Waiting on the Customer
A boat that sits while a selection or a payment is chased costs you financing on the share you fund, and a build slot you never get back.
3 · Selection Errors & Concessions
A colour or option captured wrong ends in rework or a goodwill discount. This counts only the mis-captured selections you absorb.
Counts only mis-captured selections you absorb — not owner-requested changes you re-price.
4 · After-Hours Support Calls
The technical calls that land on dealer and builder staff for years after delivery, and what AI Mechanic® and the orientation videos take off the line.
5 · Paper Handover Kits
Binders, printing and the hours spent assembling a handover kit for every boat, replaced by the app.
6 · Warranty Claims Avoided
Claims on systems you warrant yourself that an operating record from the boat settles before they become an argument.
Applied only to systems you warrant yourself. Engines, generators and stabilisers are usually warranted by their manufacturers, and no telemetry sees gelcoat, joinery or a leak.
7 · Warranty Diagnosis & Mobilisation
Service visits that go out blind and come back a second time with the right part. Fault data from the boat shortens or avoids the trip.
8 · Repeat Purchase (Upside, Off by Default)
The next boat and the referral, when the owner’s app still carries your name six years on. Off by default: no marine loyalty rate is published.
Your handover process is costing you
0%
of every hull you build
$0 per boat delivered
$0 a year
0× return on the platform cost
Pays back in 0 months
View Our Research and Sources
No one else in this industry shows you this. Most ROI calculators hand you a number and hope you do not ask where it came from. Every figure in ours is published: the source it came from, the low-to-high band it sits in, and — for the seven inputs no industry body publishes at all — a plain statement that it is your number and not a benchmark we are quoting. We show the arithmetic we got wrong last time, too.
Our Sources and Assumptions
Every default in this calculator has a page of its own: where the number came from, the low/likely/high band it sits in, and — where no published figure exists — a plain statement that it is your number and not a benchmark we are quoting.
- What is sourced. Labour from BLS OEWS and Employer Costs for Employee Compensation; cost of capital from the Federal Reserve; warranty rates from SEC filings and published annual reports; service costs from marine yard rate cards.
- What is ours. Two formulas are our own reasoning rather than a citation, and the methodology page shows the arithmetic for both.
- What nobody publishes. Support contacts per boat, warranty visits per boat, error rates and concession sizes. Those are marked your number in the calculator, with the method for counting them in your own records.
Deliver the Boat. Keep the Customer.
See BUILD, DELIVER and CONNECT working in a builder-branded app.