YACHTWAVE® Delivery Platform for Boat Builders

66% Of Boat Buyers
Chose Used Over New.

Deliver the Boat. Keep the Customer.

Every boat you build — connected to you for life. In your app, under your name in the App Store and Google Play.

Build status timeline in the YACHTWAVE Delivery Platform mobile app

BUILD.

Nobody calls to ask where their boat is.

Decision Manager captures every customer selection, modification, and approval with a full audit trail. Boat builders, dealers, yards, and suppliers work off one live record across time zones. The Production Build Order and Master Build Summary travel from sales office to shipyard without losing a decision.

“Built the wrong color once? It was in an email.”

Custom branded OEM owner app on laptop and phone with App Store and Google Play badges

Reinforce Your Brand

Custom Branded Software

Your customers download an app that carries your name, your icon and your colors – powered behind the scenes by YACHTWAVE®. It feels like an extension of your product from the first build update through years of ownership.

Features:

  1. Complete Brand Integration Fully customized with your logo, brand colors, and visual identity prominently displayed throughout the interface.
  2. Custom Web Links Include direct links to your content, applications, and resources, providing customers integrated access to your entire ecosystem.
  3. Native Mobile Experience Functions as a branded mobile app across phones and tablets, delivering a professional, builder-direct experience.
  4. App Store Presence Published in the Apple App Store® and Google Play™ under your brand name.
See the OEM app graphics specification »

App Store® is a trademark of Apple Inc. Google Play™ is a trademark of Google LLC.

Production phase timeline with phase description, customer actions and dealer contact on a tablet

Reduce Customer Anxiety

Customer Touch Points

Customers can see exactly where their build stands and what comes next. Sales teams spend less time on administrative updates and more time on revenue-generating activities.

Features:

  1. Visual Build Status Interactive timeline showing real-time build progress and upcoming milestones.
  2. Phase Description Detailed explanation of current build activities and what work is being completed.
  3. Action Items Clear view of any pending customer requirements that could impact the build timeline.
  4. Direct Dealer Contact One-click access to the salesperson or dealer for immediate questions and support.
Customer action items list showing payment and selection tasks with due dates on a tablet

Prevent Customer Delays

Customer Action Items

Managing customer and dealer action items through a unified interface eliminates the communication breakdowns that cause production delays.

A single source of truth that speeds up turnaround times and enables boat builders to meet critical deadlines.

Features:

  1. Phase-Specific Action Items Customer tasks automatically appear based on the current build phase, eliminating confusion about timing.
  2. Proof of Supporting Documentation Boat builders can upload photos and documents showing build progress, providing customers with instant milestone verification.
Read more about assignable tasks »
Shared task list with payment and selection items on a phone
Had a boat delayed due to a customer?

Prevent Production Mishaps

Multi-Team Collaboration

When boat builders, dealers, yards, and suppliers across different time zones and geographic locations all access the same centralized information, decision accuracy improves dramatically and nothing gets lost in translation.

Features:

  1. Centralized Task Management All team members access the same task lists and updates regardless of location or time zone.
  2. Real-Time Collaboration Instant visibility into project changes and decisions across all stakeholders.
  3. Unified Communication Hub A single platform eliminates scattered emails, spreadsheets, and third-party tools.
Decision Matrix (Pre Contract) with roles allowed, decision status and audit tab on a tablet

Better Manage & Track Decisions

Decision Manager

Every selection, modification, and approval is tracked with full audit trails, ensuring nothing gets lost or miscommunicated during the build process.

Features:

  1. Customer Selections All customer choices documented in one centralized, accessible location.
  2. Internal Decisions Project team decisions logged with reasoning and approval workflows.
  3. Modifications Change requests tracked with version control and impact analysis.
  4. Version Tracking Complete history of decision evolution throughout the build process.
  5. Audit History Records every change or action in the system, creating a locked history that ensures accountability, transparency, and trust.
Builder-branded Production Build Order document listing model, build number, status and decisions

Build Every Boat to Specification

Production Build Order & Master Build Summary

When a build decision travels from a sales office to an international shipyard, the margin for error grows with every hand-off. The Production Build Order (PBO) and Master Build Summary (MBS) keep every team on the same live source of truth, from contract to delivery.

Features:

  1. OEM Brand Recognition Each document is branded with the boat builder’s name and identity.
  2. At-a-Glance Build Details Model year, build number, and current production status visible to all parties.
  3. Consolidated Decision View Every decision point displayed with chosen options and current approval status.
  4. Owner Visible Notes Transparent communication on selections and specifications visible to the owner.
  5. Internal Production Notes Yard and project team notes kept private from the customer.
  6. Modification Accountability Every change is time-stamped and attributed to the team member responsible.

ROI · BUILD

What BUILD Is Worth Each Year

Three of the seven costs in the ROI model come from the build phase: the status calls your sales team answers, boats that sit while a customer is chased for a selection or a payment, and the concessions that follow a wrong option. Put your numbers in.

Your builder profile
Status calls & updates
Delays waiting on the customer
Selection errors & concessions

Estimated annual value from this tab

$0

$0 per boat delivered

  • Status calls & updates$0
  • Customer-caused delays$0
  • Selection errors$0

Your numbers are kept as you move between tabs.

Open the full calculator »

Value estimate: a builder delivering 10 boats a year, with the assumptions above, keeps about $0 a year — $0 per boat — from the BUILD features alone.

Sources: cost of money — dealer floor-plan financing quoted at 5.5–7.5% (Crestmont Capital, 2025) and 8.07–10.32% on a public dealer group’s inventory facility (SEC filing, March 2024). Calls per build, minutes per call, delay rates, error rates and concession size are assumptions set deliberately low — replace them with yours. Interview findings: over a dozen boat builders, 2023–2025.

Ready to REVOLUTIONIZE your build and handover experience?

Join leading boat builders who trust YACHTWAVE to deliver exceptional customer experiences.

SCHEDULE A DEMO

YACHTWAVE Owner Survey · n=400 · June 2025