Only 1 in 3 Boat
Buyers Chose New.
Deliver the Boat. Keep the Customer.
Every boat you build, connected to you for life. Your brand in the owner’s hand.
About 12 minutes. No call needed.
DELIVER.
Prevent the Saturday Call.
The owner who can’t find the manual or work out a system calls whoever answers — on a Saturday, that is often the CEO. The bin of binders is over: engines, inventory, equipment, logs, checklists, photos, and manuals are on the owner’s phone at handover, branded as yours, and AI Mechanic® is trained on that specific boat’s manuals and equipment, so the question gets answered without ringing anyone.
“56% of buyers call documentation a delivery failure. Yours won’t.”
Modernize Your Handover Process
Electronic MaterialsTransform antiquated plastic bins and paper manuals into a comprehensive digital delivery experience. Works seamlessly across phones, tablets, and desktops, giving customers instant access to everything they need to operate and maintain their vessel.
Features:
- Engines
- Inventory
- Equipment
- Logs
- Checklists
- Photos
- Manuals
AI Mechanic® Takes the Saturday Call
AI Mechanic® — level-one support from the boat’s own manualsFinding things. The owner can hunt through the app for a manual, or simply ask: “Where is my serial number?” “Get me the generator manual.” “What is the oil capacity?” The answer comes back in plain language, with the source page it came from.
Fixing things. This is the Saturday call. The level-one fix is almost always written down in a manual nobody opens at 9 pm on a weekend. AI Mechanic® is trained on every manual that applies to that specific boat — engine, generator, electronics, and your own owner’s manual — so the owner describes the problem and gets the steps. Generator output low? The checks come straight from the generator maker’s pages, in order, before anyone dials a number.
The calls that used to reach the salesperson or the CEO get answered in the app. The ones that genuinely need a technician arrive with the diagnosis already done.
Read more about YACHTWAVE® AI Mechanic® »
Features:
- Ask, Don’t Hunt Serial numbers, capacities, procedures and the right manual, from one question.
- Level-One Fixes From the Boat’s Own Manuals Trained on the equipment, engine and vessel manuals for that hull, not generic boating advice, so the answer matches the boat.
Provide Access to Orientation Topics on Demand
Onboarding VideosVessel-specific orientation videos give customers 24/7 access to critical system training. The “how do I…?” question that used to be a phone call gets answered on the dock.
Optional: professional production, editing, and scripting services to reinforce your brand.
Features:
- Equipment Information Access Detailed system specifications and operational procedures.
- Linked Training Videos Direct access to orientation videos for each system.
Deliver the Boat. Keep the Customer.
See BUILD, DELIVER and CONNECT working in a builder-branded app.